We have a 90-day money back guarantee and return policy, which means you have 90 days after receiving your item to get 100% of your money back and request a return.

To start a return, you can contact us at bryan@sleepersystems.com. Please note that returns will need to be sent to the following address: Sleeper Systems, 445 Strathmore Lane #115, Lafayette CO 80026

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at bryan@sleepersystems.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at bryan@sleepersystems.com.